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Who we are
PROFINTECH TECHNOLOGIES PRIVATE LIMITED (referred as "Company" or "we" or "us" or "our") is the owner of the website domain at https://profintech.ai/ and, when applicable in future, mobile application available at Google Play Store/Apple App Store; (referred as "Platform"); and any service availed by Users (hereinafter referred to as "you", "your" or "User") through the Platform is conditioned upon your acceptance of the terms and conditions contained in Terms of Service as available on Platform and this privacy policy ("Privacy Policy").
Consent
THIS PRIVACY POLICY IS A LEGALLY BINDING DOCUMENT BETWEEN YOU AND THE COMPANY. THE TERMS OF THIS PRIVACY POLICY WILL BE EFFECTIVE UPON YOUR ACCEPTANCE OF THE TERMS OF SERVICE OR BY YOUR USE OF OUR SERVICES AND WILL GOVERN THE RELATIONSHIP BETWEEN COMPANY AND YOU WITH RESPECT TO COLLECTION AND TREATMENT OF INFORMATION SHARED BY YOU.
PLEASE READ THIS PRIVACY POLICY CAREFULLY AS IT AFFECTS YOUR RIGHTS AND LIABILITIES UNDER LAW. BY USING THIS PLATFORM AND AVAILING OUR SERVICES, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE OR AVAIL OUR SERVICES.
Types of Information Collected
"Personal Data" means and includes any Information that relates to a natural person through which an individual is identified, such as the name, contact details, email address, gender, age, organisation name, organisation email id, demographic information such as address and pin code, any photo identity or any other information relevant to product choice and preferences provided by a User, including but not limited to information gathered through availing Services.
"Sensitive Personal Data" means and includes information relating to; (i) government ID cards; (ii) financial information such as bank account or credit card or debit card or other payment instrument details; and (iii) any detail relating to the above-mentioned points as provided to us for using the Platform.
Collection of Information
Information may be collected in various ways including during the course of you registering as a User on the Platform, or availing certain Services offered on the Platform.
- Directly from You. For example, from the forms you complete on our Service, preferences you express or provide through our Service, or from your purchases on our Service.
- Indirectly from You. For example, from observing your activity on our Service.
- Automatically from You. For example, through cookies we or our service providers set on your Device as you navigate through our Service.
- From Service Providers. For example, we may receive Information about you from third-party platform, such as social media platforms, marketing and advertising firms, commercially available sources and business partners to whom you have consented disclosure of such Information.
Purpose for Collecting Information
The Company collects, uses, stores and processes your Information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processes in accordance with the consent of the User) and shall include the following:
- to render Services and facilitate your use of the Platform;
- to respond to your inquiries or fulfil your requests for information about the various Services offered on the Platform;
- to provide you with information about Services available on the Platform and to send you information, materials, and offers;
- to send you important information regarding the Platform, changes in terms and conditions, user agreements, and policies and/or other administrative information;
- to send you surveys and marketing communications;
- to improve user experience;
- to help you address your problems incurred on the Platform including addressing any technical problems;
Grievance Officer
In furtherance of the Information Technology Act, 2000 ("IT Act") and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 ("Intermediary Guidelines") a grievance officer is appointed to ensure compliance with the IT Act and the Intermediary guidelines.
Name: Chandra Sekhar
Address: ProFinTech Technologies, MATH, COE – AI&ML, T-HUB, 20 Inorbit Mall road, Madhapur, Hyderabad, Telangana – 500081.
Phone: +91 9849278597
Email: suryanarayana@profintech.ai
Please feel free to reach out to us by e-mail at operations@profintech.ai in case of any concerns, grievances, or questions relating to our privacy or data related practices.